Most agency engagements are designed to keep you on a retainer forever. We think that is a fundamental failure of engineering. The point of bringing in outside experts isn’t to build a permanent relationship-it is to solve a complex architectural problem, train your team, and get out of your way.
We scope the outcome in days, ship in weeks, and write the runbooks before we leave. The systems we build run for years after we stand down. That's the only definition of "delivered" we accept.